The C Framework
The “C” in The C Practice represents both our values and our way of working. This framework shapes how we think, how we work, and how we support change.
Services are delivered under The C Practice brand. The legal entity responsible for service delivery, invoicing and contracting will be identified at the point of booking and/or invoicing.
By booking, attending, or engaging with services provided by The C Practice, clients confirm that they have read, understood, and accepted these Terms and Conditions.
The C Practice provides occupational therapy services including, but not limited to:
Services are tailored to the individual child, young person, family, organisation, or professional referral question.
Payment may be made:
Payment arrangements vary according to the service booked.
Consultations
Payment is required prior to the appointment.
Where services are delivered online, clients are responsible for ensuring access to an appropriate device, internet connection, and private environment. The C Practice cannot be held responsible for interruptions caused by technical difficulties outside its control.
Assessment Pathways
Payment is required prior to commencement of the Assessment Pathway.
Payment is required before or on the day of the appointment unless alternative arrangements have been agreed in advance.
Outstanding balances may result in services being paused until payment is received.
The person booking or engaging services confirms that they have legal authority to consent to occupational therapy services on behalf of the child or young person. Where parental responsibility is shared, it is the responsibility of the person booking services to ensure that any necessary consent has been obtained.
Consultations are designed to explore strengths, participation, current concerns, environments, and support needs.
Recommendations made during consultations represent professional opinion based on the information available at the time.
A consultation does not constitute a formal occupational therapy assessment unless specifically stated.
The C Practice offers:
Assessment pathways are individualised and may include:
Assessment activities will vary depending on the referral question and the needs of the child or young person.
If additional areas of need emerge during a Focused Assessment Pathway, a transition to a Comprehensive Assessment Pathway may be recommended. Any additional costs will be discussed and agreed in advance.
Where a new assessment question emerges following previous involvement, a new assessment pathway recommendation may be required.
Reports, recommendations, supporting letters, and professional opinions are prepared for the purpose requested and based on information available at the time of writing.
Clients may share reports with relevant professionals, schools, healthcare providers, and agencies involved in supporting the child or young person. Reports may not be altered, edited, reproduced in part, or presented in a misleading manner without written permission from The C Practice.
Reports and professional opinions are based on information available at the time of assessment and should not be interpreted as a guarantee of specific outcomes.
Reports are prepared for the stated purpose and intended recipient(s) only.
Communication with schools, healthcare professionals, and other agencies will only occur with appropriate consent unless there is a safeguarding or legal requirement to share information.
Additional charges may apply for meetings, visits, record reviews, and professional liaison.
The C Practice operates a confidential service.
Information will not normally be shared without consent except where:
The C Practice has a professional and legal duty to act where there are concerns regarding the safety or welfare of a child, young person, or vulnerable individual.
Safeguarding concerns may require information to be shared with relevant agencies without prior consent.
The C Practice is committed to protecting personal information and complying with applicable data protection legislation, including GDPR and UK GDPR where relevant.
Further information is available within the Privacy Notice.
Clients may end services at any time.
The C Practice may discontinue services where:
Any outstanding fees remain payable.
The C Practice aims to provide a high-quality service.
If concerns arise, clients are encouraged to raise them directly in the first instance.
A copy of the Complaints Procedure is available on request and via the client portal.
Booking, payment for, or attendance at services provided by The C Practice constitutes acceptance of these Terms and Conditions.
These Terms and Conditions shall be governed by the laws applicable to the legal entity identified at the point of booking and/or invoicing.
The C Practice
Occupational Therapy Grounded in Compassion, Connection & Co-Regulation
Document Version: 1.0
Date Issued: 16.06.2026
Review Date: June 2027
The “C” in The C Practice represents both our values and our way of working. This framework shapes how we think, how we work, and how we support change.
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